Terms of Service

"Wolfe Carter," "we," "us," or "our" refers to Wolfe Carter Ltd, a company registered in England and Wales.

"Services" refers to the consultancy services in defamation, privacy, and reputation management provided by Wolfe Carter.

"Client," "you," or "your" refers to any individual or entity accessing or using our services.

"Website" refers to the website operated by Wolfe Carter at www.wolfecarter.com.

2.1 Consultancy Services Only: Wolfe Carter provides consultancy services in defamation, privacy, and reputation management. We are not a law firm and do not provide legal services, legal advice, or legal representation.

2.2 No Solicitor-Client Relationship: Use of our services does not create a solicitor-client relationship. For legal advice or representation, you should consult with a qualified solicitor or barrister.

2.3 Scope of Services: Our services may include, but are not limited to:

• Reputation management strategies
• Privacy protection consultancy
• Defamation risk assessment
• Online content removal assistance
• Crisis communication planning

2.4 Limitations: We do not guarantee specific outcomes or results from our services. The effectiveness of our strategies may vary based on individual circumstances and external factors beyond our control.

3.1 Accurate Information: You agree to provide accurate, complete, and up-to-date information necessary for us to perform our services.

3.2 Cooperation: You agree to cooperate fully with Wolfe Carter and to provide timely responses to our requests for information or action.

3.3 Independent Legal Advice: You acknowledge that you have been advised to seek independent legal advice from a qualified solicitor regarding your specific situation and that you understand Wolfe Carter does not provide legal services.

3.4 No Guarantee of Outcomes: You acknowledge that Wolfe Carter cannot guarantee specific outcomes or results from our services.

3.5 Compliance with Laws: You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations.

4.1 Fee Structure: Our fees will be clearly communicated to you before the commencement of services. We may require an upfront deposit for certain services.

4.2 Invoicing: Invoices will be issued according to the agreed-upon schedule and are payable within 30 days of the invoice date, unless otherwise specified.

4.3 Late Payments: Late payments may be subject to interest charges at the statutory rate under the Late Payment of Commercial Debts (Interest) Act 1998, as amended.

4.4 Third-Party Costs: Any third-party costs incurred in the provision of our services (e.g., online tool subscriptions, media monitoring services) will be charged to you separately and clearly identified on our invoices.

5.1 Confidentiality: We maintain strict confidentiality regarding all client information. However, we may disclose information if required by law or with your explicit consent.

5.2 Data Protection: We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

5.3 Data Security: We implement appropriate technical and organisational measures to protect your data, but we cannot guarantee absolute security of data transmitted over the internet.

6.1 Ownership: All intellectual property rights in our services, including but not limited to our methodologies, strategies, and reports, remain the property of Wolfe Carter.

6.2 Licence: We grant you a non-exclusive, non-transferable licence to use the deliverables of our services for your personal or internal business purposes only.

6.3 Restrictions: You may not reproduce, distribute, or create derivative works based on our intellectual property without our express written consent.

7.1 Exclusion of Liability: To the fullest extent permitted by law, Wolfe Carter shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

7.2 Cap on Liability: Our total liability in respect of any claim or series of connected claims shall not exceed the total amount paid by you for the specific services giving rise to the claim.

7.3 Time Limitation: Any claim against us must be brought within 12 months from the date of the event giving rise to the claim.

7.4 Third-Party Actions: We are not responsible for the actions or omissions of any third parties, including but not limited to social media platforms, search engines, or media outlets.

8.1 Term: These Terms of Service will remain in effect for the duration of our service provision to you.

8.2 Termination by Client: You may terminate our services at any time by providing written notice. You will be responsible for payment of all services rendered up to the date of termination.

8.3 Termination by Wolfe Carter: We reserve the right to terminate our services at our discretion, particularly if we believe continuing would be unethical, illegal, or harmful to our reputation.

8.4 Survival: The provisions relating to payment, confidentiality, intellectual property, and limitation of liability shall survive the termination of these Terms.

9.1 Governing Law: These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.

9.2 Jurisdiction: Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10.1 Updates: We reserve the right to modify these Terms of Service at any time. We will provide notice of significant changes by posting an announcement on our website.

10.2 Acceptance: Your continued use of our services after such modifications constitutes your acceptance of the updated terms.